Privacy Policy
Last updated: June 2026
Who we are
The Vector Institute (ABN: 57 459 012 172) provides tutoring services in Sydney, Australia. For privacy enquiries, contact admin@thevectorinstitute.com.
Information we collect
We may collect personal information you provide when booking, enquiring, or using our services, including:
- Name and contact details (email, phone)
- School, year level, and curriculum
- Academic goals, subject details, and assessment information
- Files you upload (tests, drafts, reports)
- Payment and booking details processed via Calendly and PayPal
How we use your information
We use your information to deliver tutoring, respond to enquiries, prepare lessons, provide assessment feedback, process bookings, and improve our services. We do not sell your personal information.
Third-party services
We use trusted third parties to operate our website and bookings, including FormSubmit (booking form delivery), Calendly (scheduling), PayPal (payments), and Zoom or Google Meet (online sessions). These providers handle data according to their own privacy policies.
Storage and security
We take reasonable steps to protect personal information. Data is retained only as long as needed for tutoring, legal, or business purposes, unless a longer retention period is required by law.
Your rights
You may request access to, correction of, or deletion of your personal information by emailing admin@thevectorinstitute.com. We will respond within a reasonable timeframe.
Parent and guardian consent
Where a student is under 18, we rely on a parent or guardian (or another person with appropriate permission) to submit booking and enquiry information on the student's behalf. By submitting our booking form, you confirm that you have the authority to provide the student's details and any uploaded materials.
Changes
We may update this policy from time to time. The latest version will always be available on this page.